Arkansas Business Insurance Guide

Does My Personal Auto Policy Cover Driving for Work?

Commuting, generally yes. Carrying people or property for a charge, generally no — and on that one Arkansas has legislated, expressly preserving the exclusion rather than overriding it. The gap that catches most businesses is a third thing entirely.

Short Answer

Commuting and ordinary errands, generally. Carrying persons or property for a charge, generally not — and Arkansas has expressly preserved that exclusion by statute rather than overriding it. Between those sits a wide band where the answer depends on the policy and the disclosure. The exposure most owners miss is different again: employees driving their own cars on your business.

A personal auto policy is written around a household. Business use is where that assumption stops matching how the vehicle is actually used, and the mismatch is rarely discovered in advance — it surfaces when an adjuster asks where you were going and what was in the vehicle.

There is no single line, which is why this gets answered badly in both directions. What follows is the part Arkansas has settled, the part the policy settles, and the part almost nobody asks about.

What Arkansas Has Settled: Carrying People or Property for a Charge

The statute preserves the exclusion, and declines to require coverage

Arkansas legislated on network driving in the Transportation Network Company Services Act. Under Ark. Code § 23-13-709, nothing in that subchapter invalidates or limits an exclusion contained in a policy that excludes coverage for vehicles used to carry persons or property for a charge, or available for hire by the public — including exclusions in policies already in use or approved for use in Arkansas before the Act. The same section states that it does not imply or require that a personal automobile policy provide coverage while a driver is logged on to the network, engaged in a prearranged ride, or otherwise using a vehicle to provide those services. So the legislature looked directly at this question and declined to make personal auto answer for it.

It also leaves the door open, deliberately

The same section provides that nothing in it precludes an insurer from providing that coverage by contract or endorsement if it chooses to. Which is the actionable half: the cover exists where a carrier has filed it, it has to be arranged rather than assumed, and whether your carrier offers it is a question with a definite answer that takes one call to get. The Act also sets required coverage for network drivers that varies with whether the driver is logged on and whether a ride is in progress, and imposes a duty on the driver after an accident to disclose that status and the coverage information to interested parties, insurers and investigating officers on request.

The same logic reaches beyond rideshare

The exclusion the statute preserves is about carrying persons or property for a charge, not about a particular app. Food and package delivery sit in the same territory, and so does anything else where the transport is what is being paid for. If the driving is the service, assume the policy has to be arranged for it.

The Wide Band in the Middle

Most business driving is not for hire and not a plain commute. It sits between, and there the answer comes from the policy and from what the carrier was told.

  • Generally unremarkable: commuting to a regular workplace, driving yourself to an appointment, ordinary errands. You, in your car, going places.
  • Worth disclosing: high work mileage, carrying tools, samples or equipment, moving between several job sites through the day, a vehicle that is mostly personal and sometimes plainly working. Disclosure is not an admission and it is not a rate event by itself — it is how you find out where your policy actually stands.
  • Usually outside a personal policy: a vehicle titled to the business, employees driving, and hauling materials or a trailer to job sites as a matter of routine.

The named insured has to match the title

A personal auto policy names a person. Where a vehicle is titled to an LLC or a corporation, the entity that owns the vehicle is not the entity the policy is written for, and that mismatch is a coverage question waiting to be asked at the worst moment. This one is not a grey area and it is not about how carefully anyone drives — it is structural, and it is checkable in an afternoon by putting the title and the declarations page side by side.

Do not solve it by staying quiet

Keeping business use off the application and hoping it never comes up is understandable and genuinely dangerous. Misrepresenting how a vehicle is used gives the carrier grounds to contest the claim you were trying to protect, and in a serious loss that reaches the business rather than only the vehicle. Telling us how the vehicle is actually used costs nothing and forecloses the argument.

The Gap That Has Nothing to Do With the Vehicles You Own

An employee runs an errand for the business in their own car and causes a serious injury crash. Their personal policy responds to its limits — which may be at the statutory floor. The injured party then looks at who the errand was for.

Hired and non-owned auto is the coverage for that, and the reasoning that creates the gap is entirely sensible

A business with no vehicles concludes it needs no auto policy, which is true of owned vehicles and beside the point for this exposure. Liability here follows the direction rather than the title: if people drive on your business, in their cars, in rentals, in borrowed vehicles, the exposure exists whether or not the business owns anything with wheels. Hired and non-owned auto is the coverage written for it, it protects the business rather than the driver’s own vehicle, and it can commonly attach to a business owners policy rather than requiring a standalone auto policy. What it costs in a given case is a quoting question, and it is the single most common uncovered exposure we see on small commercial accounts.

This sits beside the workers’ compensation question rather than replacing it. An employee hurt in that crash is a compensation matter; the person they hit is an auto liability matter. Both can arise from one errand, and they are answered by different policies — which is covered in our guide to Arkansas workers’ comp requirements.

What to Check

  1. Put the title and the declarations page side by side. If the vehicle is registered to a business and the policy names a person, that is the first thing to fix and it does not depend on anyone’s judgement.
  2. List everyone who drives on the business, in any vehicle. Household members, employees, anyone borrowing a vehicle, anyone using their own car for an errand. That list is what decides whether hired and non-owned belongs on the account.
  3. Say plainly what the vehicle carries and where it goes. Tools, materials, a trailer, several sites a day. This is the disclosure that moves a policy out of the grey band in one direction or the other.
  4. If any driving is paid for as transport, arrange the cover before it starts. The statute preserves the exclusion and permits an endorsement. Which of those applies to you depends on a carrier’s filing, and the answer is available before the first trip rather than after it.

Where the limits question sits

How much liability to carry is a separate subject from whether the policy responds at all, and it is a live one here because a business has assets a household does not. What Arkansas requires as a floor is on the minimums page, and what happens when a claim runs past the limit is on the exceeds-limits page. Neither is answered by the business-use question, and getting business use right does not settle either.

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Frequently Asked Questions

Does personal auto insurance cover driving for work?

It depends what the driving is. Commuting to a regular workplace and ordinary errands are generally unremarkable. Carrying persons or property for a charge is generally excluded, and Arkansas has legislated to preserve that exclusion rather than override it. Between those sits a band covering work mileage, carrying tools and equipment, and moving between job sites, where the answer comes from the policy and from what the carrier was told.

Does personal auto insurance cover rideshare or delivery driving in Arkansas?

Not by default. Under Ark. Code 23-13-709, nothing in the Transportation Network Company Services Act invalidates or limits a policy exclusion for vehicles used to carry persons or property for a charge or available for hire by the public, and the section does not imply or require that a personal automobile policy provide coverage while a driver is logged on to the network or engaged in a prearranged ride. The same section does not preclude an insurer from providing that coverage by contract or endorsement, so where it exists it has been arranged deliberately.

My truck is titled to my LLC. Can I insure it on a personal policy?

A personal auto policy names a person, so where a vehicle is titled to an LLC or corporation the entity that owns the vehicle is not the entity the policy is written for. That mismatch is a coverage question that tends to be raised at claim time. It is checkable immediately by comparing the title with the declarations page.

Do I need commercial auto if my business owns no vehicles?

Possibly, and this is the most commonly missed exposure. If people drive on your business in their own cars, in rentals or in borrowed vehicles, the business can be exposed to a crash they cause while doing so, and a business with no owned vehicles frequently has no auto policy at all. Hired and non-owned auto is the coverage written for that and can commonly attach to a business owners policy.

What is hired and non-owned auto coverage?

Liability coverage for vehicles a business uses but does not own, including employees’ own cars used for business errands, rented vehicles and borrowed vehicles. It protects the business rather than the driver’s own vehicle, so it does not replace the driver’s personal policy or repair their car.

Should I tell my insurer I use the vehicle for work?

Yes. Disclosure is how you find out where the policy stands, and it is not an admission of anything. Misrepresenting how a vehicle is used gives a carrier grounds to contest the claim the coverage was bought for, and on a serious loss that reaches the business rather than only the vehicle.

Does an employee crash on a work errand affect workers’ compensation too?

They are separate questions answered by different policies. An employee injured in that crash raises a workers’ compensation question; the person they injure raises an auto liability question. One errand can produce both, which is why the two are looked at together rather than in place of each other.

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Tell Us How the Vehicle Is Actually Used

Who drives it, what it carries, where it goes, and whose name is on the title. We will tell you whether the personal policy holds up as written, whether hired and non-owned belongs on the account, and whether the vehicle needs to move to a commercial policy — and we will say so plainly if nothing needs to change.

Cribb Insurance Group Inc · 1601 SW Regional Airport Blvd, Bentonville, AR 72713 (479) 286-1066 service@cribbinsurance.com Mon–Thu 9–5 · Fri 9–4

Disclaimer: This article is general information and is not insurance, legal, tax or financial advice, and it is not a substitute for the terms of your own agreements or policies. Business-use provisions, for-hire and livery exclusions, network driving endorsements and hired and non-owned availability vary by carrier, policy form and circumstance, and your policy language controls. Statutory provisions are summarized in substance rather than reproduced, carry conditions not fully set out here, and may be amended. Nothing here is guidance to misrepresent vehicle use to an insurer, and nothing here is a coverage determination for any particular vehicle or operation. Coverage is set by the insurance company and is subject to the terms, conditions and exclusions of the policy actually issued to you, which controls in every case. Cribb Insurance Group Inc is an independent insurance agency licensed in Arkansas, Oklahoma, Missouri and Texas. Reviewed 2026-08-10; insurance law and carrier filings change, and this article may not describe the current position after that date. Cribb Insurance Group Inc, 1601 SW Regional Airport Blvd, Bentonville, AR 72713 · (479) 286-1066 · service@cribbinsurance.com.