Privacy Policy
How our independent insurance agency in Bentonville collects, uses, protects, and shares information when you request a quote, contact our team, visit our website, or do business with Cribb Insurance Group Inc.
Updated June 12, 2026
Cribb Insurance Group Inc (“Cribb Insurance,” “we,” “us,” or “our”) is an independent insurance agency located at 1601 SW Regional Airport Blvd, Bentonville, AR 72713, serving Bentonville, Rogers, Springdale, Fayetteville, Bella Vista, Centerton, Cave Springs, Pea Ridge, Gravette, and communities throughout Northwest Arkansas.
Your privacy matters to us. This policy explains what information we collect, how we collect it, how we use it, who we share it with, and the choices you have. By using our website, submitting any of our forms, or requesting a quote through us or one of our marketing partners, you agree to the practices described in this policy.
1. Information we collect
We collect information in three main ways.
Information you provide directly
When you request a quote, contact us, or become a client, you may provide information such as your name, mailing address, email address, phone number, date of birth, driver’s license number, vehicle and property details, current coverage information, claims history, and, where needed to quote or bind a policy, other personal and financial information required by insurance carriers.
You may provide this information through our website forms, online quote forms, agency intake forms, by phone, by email, by text message, or in person at our office.
Information from third-party lead providers and marketing partners
If you request an insurance quote through a third-party website, comparison service, lead provider, or advertising partner and your request is routed to our agency, we receive the information you submitted to that provider, typically your name, contact information, and details about the coverage you are seeking.
When we receive your information this way, we treat your quote request exactly as if you had submitted it to us directly, including the consent to contact described in Section 3.
Information collected automatically
When you visit our website, we and our service providers automatically collect certain information using cookies, pixels, and similar technologies, including your IP address, device and browser type, pages visited, referring website, and how you interact with our pages.
2. How we use your information
- To respond to your quote requests and provide quotes from the carriers we represent.
- To contact you by the methods described in Section 3 in order to complete your request.
- To bind, issue, service, renew, and manage insurance policies on your behalf.
- To communicate with you about policies, renewals, claims, billing, and coverage reviews.
- To send information about products, coverage options, and agency updates we believe are relevant to you.
- To improve our website, marketing, and customer experience.
- To comply with insurance regulations and other legal obligations.
- To prevent fraud and protect the security of our systems.
3. Consent to be contacted
By requesting an insurance quote, whether through our website, agency forms, by phone, by email, in person, or through any third-party lead provider, comparison site, or marketing partner that delivers your request to us, you expressly consent to be contacted by Cribb Insurance Group Inc at the phone number(s) and email address(es) you provide.
This consent includes contact by email, telephone call, text message (SMS), multimedia message (MMS), voicemail, and any other communication format, including communications sent using automated technology, for the purpose of completing your quote request, providing the information you asked for, and servicing your insurance needs.
Your consent is ongoing. It remains in effect so we can follow up on your request, present quotes, and communicate with you about your coverage over time. Consent is not a condition of purchasing any insurance product. Consent remains valid until you revoke it in writing as described in Section 4.
Message and data rates may apply to text messages. Message frequency varies based on your request and policy activity. You can reply HELP to any text message for assistance.
4. How to revoke consent
You may revoke your consent to be contacted at any time. Revocation must be made in writing using any of the following methods, each of which we treat as valid written revocation:
- Email: Send your request to service@cribbinsurance.com with your name and the phone number or email address you want removed.
- Text: Reply STOP to any text message from us to stop text communications.
- Email unsubscribe: Use the unsubscribe link included in our marketing emails.
- Mail: Send a written request to Cribb Insurance Group Inc, 1601 SW Regional Airport Blvd, Bentonville, AR 72713.
We will process revocation requests promptly. If you are an active policyholder, we may still need to contact you regarding essential policy matters, such as renewals, cancellations, claims, and billing, as permitted or required by law and by your insurance carrier.
5. Cookies and tracking technologies
Our website uses tools that collect information about your visit through cookies and pixels.
Google tag, Google Analytics, and Google Ads
We use the Google tag to understand how visitors use our site and to measure the effectiveness of advertising. Google may use cookies and similar identifiers to collect information about your activity. You can learn how Google uses data at policies.google.com/technologies/partner-sites and opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
Meta Pixel, Facebook, and Instagram
We use the Meta Pixel to measure advertising effectiveness on Meta platforms and to show relevant ads. Meta may collect information about your activity on our site and connect it to your Meta account. You can adjust ad preferences at facebook.com/ads/preferences.
Your browser controls
Most browsers let you block or delete cookies through their settings. Blocking cookies may affect how some parts of our website function, but you can still contact us by phone or email to request a quote.
6. How we share information
As an independent insurance agency, we share your information only as needed to serve you:
- Insurance carriers and underwriters: We submit your information to the carriers we represent to obtain quotes, bind coverage, and service policies.
- Service providers: We use trusted vendors for quote forms, email and text communications, website hosting, analytics, and related services.
- Legal and regulatory: We may disclose information when required by law, regulation, subpoena, or to protect our legal rights.
We do not sell your personal information. We do not share your nonpublic personal information with unaffiliated third parties for their own marketing purposes.
7. How we protect your information
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. As an insurance agency, we handle nonpublic personal information in accordance with applicable federal and state privacy requirements, including privacy provisions that apply to financial institutions under the Gramm-Leach-Bliley Act.
No method of transmission over the internet is completely secure, but we work to protect information using reasonable, industry-standard practices.
8. How long we keep information
We retain personal information for as long as needed to fulfill the purposes described in this policy, service your policies, and meet insurance record-keeping requirements under Arkansas law and carrier agreements.
When information is no longer needed, we dispose of it securely.
9. Your choices and rights
- Access and correction: You may request access to personal information we hold about you and ask us to correct inaccurate information.
- Communication preferences: You may revoke consent to marketing and follow-up communications at any time as described in Section 4.
- Cookies: You may manage tracking through your browser settings and the opt-out tools listed in Section 5.
To exercise any of these rights, contact us at service@cribbinsurance.com or call (479) 286-1066.
10. Children’s privacy
Our website and services are intended for adults seeking insurance products. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.
11. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the effective date at the top of this page.
Your continued use of our website or services after an update means you accept the revised policy.
12. Contact us
Questions about this policy, your information, or your communication preferences? Reach out to our Bentonville team.
1601 SW Regional Airport Blvd
Bentonville, AR 72713
Mon-Thu 9am-5pm
Fri 9am-4pm
Request a quote or contact Cribb Insurance.
You can request personal insurance, business insurance, or contact our office directly if you have questions about coverage, forms, or communication preferences.
Cribb Insurance Group Inc · 1601 SW Regional Airport Blvd, Bentonville, AR 72713 · (479) 286-1066 · cribbinsurance.com
This privacy policy is general information about Cribb Insurance Group Inc’s privacy practices. It does not replace policy documents, carrier privacy notices, or legal requirements that may apply to a specific insurance transaction.