Acuity Commercial Auto Insurance in Arkansas
Acuity commercial auto can address business vehicle liability and selected physical damage, with options for situations beyond the trucks on your vehicle list. Cribb Insurance Group helps Northwest Arkansas businesses review who drives, what the vehicles do and whether rented or employee-owned vehicles create additional exposure. The starting point is your operation, not just the number of vehicles.
Read the coverage schedule as carefully as the vehicle list
Liability for covered business driving
Bodily injury and property damage liability can address covered claims against insured parties after a vehicle accident. The policy identifies which vehicles and uses qualify, so review the covered-auto designations and limits. A contract may require a higher limit than a legal minimum; the state floor is not a complete business protection plan.
Collision and comprehensive
Collision addresses covered crashes and rollovers involving insured vehicles. Comprehensive addresses covered non-collision events such as theft, hail, fire and animal impacts. Compare deductibles by vehicle. For a service company, the proposal should explain both how damage is valued and which expenses remain while the van is unavailable.
Injury-related protection
Medical payments, applicable personal injury protection and uninsured/underinsured motorist coverages address different injury situations. Availability, selections and limits depend on the policy and state. Review how they relate to employee injuries and workers’ compensation rather than assuming commercial auto provides every benefit a driver might need after a work accident.
Drivers, owners and vehicle use
List regular drivers, ownership, garaging, radius, deliveries and any vehicles used for both work and personal purposes. Employees driving company vehicles are part of the commercial review, but not every person or activity is automatically insured. Notify us of new drivers and changes in use so the carrier can evaluate them.
Equipment inside and attached to the vehicle
A commercial auto policy protects selected vehicle exposures; tools, cargo and equipment require separate attention. Permanently attached equipment, loose tools and customer goods may be treated differently. Bring the equipment list rather than assuming insuring the work truck also insures everything carried in it.
Acuity options can help address the working day
Hired and non-owned vehicle review
Acuity lists optional protection involving vehicles the business rents or borrows. We also review employee-owned vehicles used for business and the available hired/non-owned liability arrangement. The proposal should identify which exposure is addressed; adding company-owned trucks does not by itself establish that every rented or personal vehicle is included.
Transportation, downtime and roadside help
Acuity publishes optional towing and labor, business income and extra expense features. Ask about the covered-loss trigger, limit and period before relying on help with downtime. A rental reimbursement limit, a replacement work vehicle and lost business income are different questions, particularly when specialized equipment makes an ordinary rental unsuitable.
Commercial Auto Enhancements
Acuity’s enhancement materials describe additional benefits, with examples involving certain airbag and temporary substitute vehicle situations. We check the endorsement available for your account, its limits and any companion-coverage requirements. Do not assume the entire enhancement schedule is built into a basic commercial auto quote.
Three driving situations that deserve a direct question
An employee’s car on a supply run
An employee using a personal car to buy materials can create a liability allegation against the business. The employee’s policy and the business’s protection are separate questions. Ask about non-owned auto liability and the insured parties, rather than assuming the employee’s insurance either always protects the business or never could respond.
A vehicle rented during a busy week
A rental van used for deliveries needs review before it leaves the counter. Hired auto liability and physical damage to the rental are different protections. Read the rental agreement and existing coverage together, including deductibles, vehicle restrictions and other charges, rather than declining the counter’s options solely because the business has an auto policy.
A subcontractor driving to the job
A subcontractor’s driving and the contract can raise questions distinct from an employee’s use. Responsibility depends on the facts, relationship and policy wording. Bring contracts, certificates and endorsements to the account review. We can examine the insurance requirements; legal responsibility for an incident may require counsel.
A personally titled truck used for work
Title alone does not settle the correct form. Tell us how often the vehicle carries tools, makes deliveries or transports crews, who owns it and who drives. A sole proprietor’s dual-use pickup needs an accurate description of both uses. A personal policy should not be assumed suitable for every business activity.
Build the quote from the routes, people and work
Vehicle use can change the underwriting
A Bentonville service van making local calls differs from a truck hauling goods for others across state lines. Describe cargo, customers, weight, trailers and travel territory. Some operations require motor-carrier filings or other regulatory review. We confirm the applicable requirements for the operation rather than apply an ordinary auto minimum to every commercial vehicle.
Price depends on more than the truck
Vehicle type and value, use, radius, garaging, drivers, records, claims, limits, deductibles and selected options influence the premium. Cribb’s personal auto range is not a commercial auto average. We request an individual quote using the fleet’s actual drivers, work and coverage selections.
Compare a package without losing the details
Acuity commercial auto may be reviewed with other eligible business lines. There is no requirement to move your personal home and auto into Acuity’s household package to request this commercial coverage. Compare the total account and its coverage schedules; packaging alone does not prove every exposure is included or a particular saving applies.
Keep a current fleet and driver record
Provide VINs, years, models, ownership, financing and driver information, with the actual work and travel patterns. Update the list when vehicles are bought, sold, rented or reassigned. A regular review also asks whether more staff are using their own vehicles and whether tools or trailers have been added since the last quote.
More detail from Cribb
Local guidance, with the policy details in view.
Cribb can connect your vehicle list with the business activity behind it. We explain covered-auto designations, hired/non-owned questions, deductibles and the optional features on a proposal. Our local team can help coordinate the auto review with tools, property, employees and contracts, then assist with changes as the fleet evolves.

Have a general coverage question? Ask Cribby, or talk with our team about your own policy.
Acuity commercial auto insurance questions
Can my business be exposed when an employee drives their own car?
Yes, depending on the facts. Non-owned auto liability is a relevant question when employees drive personal vehicles for business. We review your arrangement, the employee’s insurance and the applicable business coverage rather than assume the personal policy resolves every claim.
What does hired and non-owned auto liability mean?
Hired usually concerns qualifying vehicles rented, leased or borrowed by the business; non-owned concerns certain vehicles the business uses but does not own, such as employee cars. Terms and insured parties vary. Liability protection is different from paying to repair the borrowed or rented vehicle.
Does my employee’s personal policy protect the business?
It may respond to some claims under its own terms, but it should not be treated as a substitute for reviewing the business’s exposure. Limits, exclusions, insured parties and business use all matter. We can discuss an appropriate company driving policy and available non-owned coverage.
What can Acuity commercial auto include on owned vehicles?
Depending on selections, it can include liability, collision, comprehensive, injury-related and UM/UIM protection, plus available options. The declarations identify the insured vehicles, coverages and deductibles. Review the actual form and covered-auto designations rather than assuming every listed benefit is automatic.
Are tools in the work truck insured by commercial auto?
Not automatically. Loose tools, mobile equipment, attached equipment and customer cargo can need different treatment. Inland marine or another property coverage may be relevant. Bring the equipment values and uses so we can identify the appropriate coverage question.
What about subcontractors’ vehicles?
Their insurance, relationship to your business, contract and actual work need review. A certificate is evidence rather than a change to the policy. We can help check the insurance requirements and discuss how the proposed commercial auto arrangement treats the exposure.
Do I need special motor-carrier filings?
Possibly. What is carried, for whom, vehicle weight, operating authority and interstate activity can affect requirements. Describe those details before relying on an ordinary quote. We confirm the needed filings and limits for the specific operation rather than publish a threshold that could be misapplied.
How do I request an Acuity commercial auto quote?
Use Start Commercial Lines Quote. Include vehicle and driver lists, operations, radius, garaging and current declarations. Tell us about personal vehicles used for work, rented vehicles and equipment or trailers. We can then compare the proposed liability and physical damage arrangement with the actual fleet exposure.
Sources for coverage and program details: Acuity: auto, Acuity: inland marine, Acuity: workers compensation, Acuity: packaged coverages. Coverage and options can vary by insurer, state and policy.
Insurance answers you can understand. From a local agency you can know.
We believe good insurance decisions start with clear information. Our Northwest Arkansas insurance guides explain coverage, pricing considerations and policy differences in everyday language, so you can shop with greater confidence.
Let’s review your commercial auto insurance options.
Bring your current coverage and the details that matter to your situation. Our Northwest Arkansas team can help you compare the proposal and request the next step.

Cribb Insurance Group Inc. · 1601 SW Regional Airport Blvd, Bentonville, AR 72713 · (479) 286-1066. Coverage descriptions are general. Policy terms, exclusions, limits, deductibles, eligibility and underwriting determine the protection available. Quote requests do not create or change coverage.
