Property and liability, in one business policy.
A Businessowners Policy — a BOP — bundles the two coverages nearly every small business needs, commercial property and general liability, into one policy that's usually simpler and less expensive than buying them apart. Liberty Mutual's BOP comes in levels — Silver, Gold, and Platinum — so the built-in coverage scales with your business, and its liability side reaches further than a standalone general liability policy. When you outgrow a BOP, the Comprehensive Business Package picks up. Here's what it covers, how the levels compare, and who it fits. From an independent agency that places Liberty Mutual every day.
The short answer
A Businessowners Policy (BOP) bundles commercial property and general liability — plus business income — into one policy built for small businesses, usually cheaper than buying them apart. Liberty Mutual's BOP comes in Silver, Gold, and Platinum levels, includes equipment breakdown, and its liability side is broader than a standalone general liability policy. Cyber, hired & non-owned auto, and employment practices coverage can be added. It's for straightforward small businesses; when you outgrow it, the Comprehensive Business Package steps up. Backed by an A (Excellent) carrier, quoted against 40+.
Two policies' worth of protection, bundled.
A BOP puts the property side and the liability side of a small business under one roof — the two things almost every business needs, plus the income that keeps you going after a loss.
Building & business personal property
Covers your building if you own it, and your business personal property — equipment, inventory, furnishings, and fixtures — against fire, theft, and other covered causes of loss, whether you own or lease your space.
Business income & extra expense
If a covered loss forces you to close or relocate, this replaces the income you lose and pays the extra costs of getting back up and running — the coverage that keeps the doors open when the building can't.
General liability
Covers third-party claims of bodily injury, property damage, and personal and advertising injury — including products and completed operations — the lawsuits a business can face from customers, visitors, and others.
Damage to premises you rent
If you rent your space and a covered event damages it, the BOP responds to fire, lightning, explosion, smoke, and sprinkler leakage — more perils than a standalone liability policy, which usually covers fire alone.
Automatic property extensions
The policy builds in extensions most businesses need — accounts receivable, appurtenant structures, brands and labels, and broadened premises out to 1,000 feet — with sublimits that step up as you move from Silver to Platinum.
Medical payments & more
Pays smaller medical bills for someone hurt on your premises without a liability finding, and includes incidental medical malpractice — plus equipment breakdown as standard on the Liberty Mutual BOP.
Where the BOP beats a standalone policy.
A BOP isn't just property and liability stapled together — on several coverages, its liability side is genuinely broader than a standalone general liability policy.
Damage to rented premises
The BOP covers fire, lightning, explosion, smoke, and sprinkler leakage to premises you rent. A standalone general liability policy typically covers fire only — a meaningful gap if you lease your space.
Higher bail bond limit
Covers the cost of bail bonds up to $3,000, where a standalone general liability policy caps it around $250 — a small line that matters at exactly the wrong moment.
Incidental medical malpractice
Covers incidental medical malpractice — the kind of exposure a business without a medical focus can still stumble into — built into the BOP rather than left out.
Higher loss of earnings
If you have to attend a trial or hearing on a covered claim, the BOP reimburses lost earnings up to $500 a day, versus roughly $250 on a standalone policy — twice the help for your time.
Silver, Gold, or Platinum.
Rather than one flat policy, the BOP is tiered — so you can carry a solid base or step up to richer built-in coverage. All BOP limits are customizable on top of the level you pick.
What moving up the levels buys.
Each level raises the automatic sublimits the policy carries without endorsements. Move from Silver to Gold to Platinum and coverages like accounts receivable, appurtenant structures, buildings you rent or lease to others, and brands and labels step up — so a Platinum BOP simply includes more, out of the box, than a Silver one. The right level is a match between how much built-in coverage your business needs and how much you'd rather add by endorsement.
Because every BOP limit is customizable, the level is a starting point, not a ceiling — we tune the specific limits to your property values, revenue, and exposures rather than accepting a package as-is. Choosing the level on purpose is one of the things an independent agent should do with you, not for you.
The Comprehensive Business Package.
A BOP fits most small businesses. When property values, locations, or exposures grow past what a BOP is built for, the Comprehensive Business Package is the next tier — with higher built-in limits and broader options.
Where the Package pulls ahead.
The Comprehensive Business Package, offered as Plus and Optimum, carries larger automatic limits than a BOP on the coverages a growing business leans on — higher accounts receivable, defined business income and extra expense amounts, civil authority coverage, business income for computer equipment, and extended business income that can run 60 to 180 days. It's the same idea as the BOP levels, one step up the ladder for a bigger operation.
Knowing when a business has outgrown a BOP — and when it hasn't — is judgment, and getting it wrong in either direction costs money or leaves a gap. That call is exactly what we make with you: we'll tell you honestly whether a BOP still fits or whether it's time to move to the Package.
Built for straightforward small businesses.
BOPs are designed for small businesses with manageable property and a liability profile that isn't unusually hazardous — generally those under about $5 million in revenue. These are the common fits.
Retail & shops
Boutiques, specialty stores, and other retail with inventory to protect and customers on the premises.
Offices & professional services
Agencies, consultancies, and professional offices — with professional liability added alongside when the work calls for it.
Restaurants & cafés
Restaurants, cafés, and food service, where property, equipment, and premises liability all come into play.
Salons & personal care
Salons, barbershops, spas, and similar personal-service businesses with clients in the chair and equipment on site.
Light contractors
Smaller contractors and trades with straightforward operations — with commercial auto and workers' comp added on separately.
Wholesalers
Wholesale and distribution businesses with inventory and a warehouse or storage exposure to insure.
What a BOP doesn't include — and why that matters.
A BOP is the core, not the whole program. It does not include commercial auto for business vehicles, workers' compensation for employee injuries (which Arkansas generally requires once you have employees), or professional liability for claims about your advice or services. Those are separate policies — and building them together, so nothing falls in the gap between them, is exactly what one independent agency is for. Not sure whether your business fits a BOP at all? That's a two-minute conversation.
The BOP is the anchor of the program.
The BOP is where the rest of the business coverage hangs.
A small business rarely needs just a BOP — it usually needs the BOP plus workers' comp, often commercial auto, sometimes professional liability and a commercial umbrella. When one independent agency builds the whole set, the pieces line up: the umbrella sits correctly above the BOP's liability, the auto and BOP don't leave a gap, and you're not managing four renewal dates across four companies. Placing Liberty Mutual's BOP through us means it's built as part of a program, not sold as a standalone.
Three things to get right on a BOP.
First, value the property honestly — under-insuring your building or business personal property is the mistake that surfaces at a claim. Second, size the business income to how long you'd really be closed after a bad loss, not a token number. Third, pick the level and the endorsements on purpose — cyber, hired and non-owned auto, and employment practices coverage are common adds a bare BOP leaves off. We'll set the values, choose the level, and add what your operation actually needs.
Backed by an A (Excellent) carrier.
On September 10, 2025, AM Best affirmed the Financial Strength Rating of A (Excellent) for the members of Liberty Mutual Holding Company Inc., stable outlook — the group behind the companies that write this coverage in Arkansas. A financial strength rating is an opinion about an insurer's ability to pay claims; it doesn't grade how a specific claim is handled and isn't a recommendation. The current rating is at ambest.com.
Where we earn it on a BOP.
The quiet BOP mistakes are property values set too low, business income under-sized, the wrong level for the exposure, and the separate lines forgotten — auto, workers' comp, professional liability. We confirm the appetite fit, value the property to reality, size the income coverage, pick the level, and build the lines a BOP doesn't include. We don't adjust your claim and can't overrule an adjuster — but we'll make sure the program was built right, and we'll move you to another of our 40-plus markets if Liberty Mutual isn't the best fit for your business.
Driven by the business, not a sticker.
A BOP's premium turns on your type of business and its class, your property values, revenue, location, claims history, the level you choose, and the endorsements you add — so a posted number would mislead more than it helps. Bundling property and liability into one BOP is generally less expensive than separate policies, which is part of the appeal. This isn't a quote or a guarantee. Tell us about the business and we'll build the real figure with you, Liberty Mutual against 40-plus carriers.
The rest of the business program.
Liberty Mutual BOP questions.
What is a BOP and what does it cover?
A Businessowners Policy — a BOP — bundles the two coverages nearly every small business needs into one policy: commercial property (your building, if you own it, plus your business personal property — equipment, inventory, furnishings) and general liability (third-party bodily injury, property damage, and personal and advertising injury claims). It also includes business income coverage, which replaces lost income and pays extra expenses if a covered loss forces you to close or relocate temporarily.
Liberty Mutual's BOP includes equipment breakdown as standard, and coverages like cyber liability, hired and non-owned auto, and employment practices liability can be added by endorsement. Bundling these into one policy is usually simpler and less expensive than buying them separately.
What does a BOP not cover?
A BOP is the core of a small business's insurance, but it isn't everything. It does not include commercial auto (for business-owned or -used vehicles), workers' compensation (for employee injuries, which Arkansas generally requires once you have employees), or professional liability / errors and omissions (for claims about your professional advice or services).
Those are separate policies that sit alongside the BOP. The advantage of placing them through one independent agency is that we build the whole program so nothing important falls in the gap between policies — and we'll tell you which of these your business actually needs.
What kinds of businesses is a BOP for?
BOPs are built for small businesses with relatively straightforward exposures — generally those with annual revenues under about $5 million. Common fits include offices and professional services, retail stores, restaurants and food service, personal services and salons, light contractors, and wholesalers. What makes a business a good BOP candidate is a manageable property exposure and a liability profile that isn't unusually hazardous.
Whether your specific business and class qualifies — and at what terms — is confirmed at quote through the carrier's appetite, and checking that fit is exactly what an independent agency does before you count on the coverage.
What are the BOP coverage levels?
Liberty Mutual's BOP comes in three levels — Silver, Gold, and Platinum — and the built-in property coverages rise as you move up. Higher tiers carry larger automatic sublimits for things like accounts receivable, appurtenant structures, and buildings you rent or lease, so a Platinum BOP includes more without endorsements than a Silver one. All BOP limits are customizable on top of the tier you choose.
For businesses that outgrow a BOP — larger property values, more locations, or more complex needs — the Comprehensive Business Package (offered in Plus and Optimum) is the step up, with higher built-in limits and broader options.
How is a BOP's liability different from a standalone general liability policy?
A BOP's general liability actually reaches further than a standalone general liability policy in several concrete ways. Its damage-to-premises-rented-to-you coverage responds to more perils — fire, lightning, explosion, smoke, and leakage from an automatic fire protection system — where a standalone policy typically covers fire only.
It carries a higher cost-of-bail-bonds limit ($3,000 versus $250), includes incidental medical malpractice, and pays a higher loss-of-earnings amount if you have to attend a trial ($500 a day versus $250). These are the kinds of built-in advantages that make a BOP more than just a bundle for the price.
Is a BOP cheaper than buying property and liability separately?
Usually, yes. Bundling commercial property and general liability into one BOP is generally less expensive than buying the two coverages as separate policies, which is a big part of the appeal for small businesses.
That said, the cheapest option isn't automatically the best one — the right answer depends on your property values, your liability exposure, and the coverages your specific business needs. We'll price the BOP against your real exposures, choose the level that fits, and quote it against our other 40-plus carriers so you can see where Liberty Mutual actually lands.
How do I get a BOP quote?
Start at our commercial quote form or call (479) 286-1066. Tell us the basics of the business — what you do, your annual revenue, your property values and locations, and how many employees you have — and we'll confirm the appetite fit, choose the coverage level, and quote Liberty Mutual against 40-plus other carriers.
We'll also flag the lines a BOP doesn't include, like commercial auto and workers' compensation, so your whole program is built together rather than one gap at a time.
If our coverage explainers are useful, mark Cribb Insurance as a preferred source so more Northwest Arkansas business owners can find our local, plain-English guides.
Liberty Mutual is one of 40+ carriers we represent.
Which means we can tell you honestly whether Liberty Mutual's BOP is the right home for your business — or whether one of our other markets fits better. Tell us what you do, your revenue, and your property, and we'll confirm the appetite, choose the level, size the property and business income, add the endorsements you need, and build the lines a BOP doesn't include. If a different carrier fits your business better, we'll say so.
Cribb Insurance Group Inc. is an independent insurance agency licensed in Arkansas. We are not Liberty Mutual, and this page is not endorsed, sponsored, reviewed, or approved by Liberty Mutual. "Liberty Mutual" is a service mark or trademark of Liberty Mutual Insurance Company and its affiliates, used here nominatively to identify products we are appointed to place. Liberty Mutual's Arkansas Businessowners policies are issued by Liberty Mutual-affiliated underwriting companies.
This page describes Businessowners Policy (BOP) coverage in general, industry-standard terms for informational purposes only. It is not a policy, not an offer of insurance, and not a guarantee of coverage, availability, eligibility, or price. The coverage levels (Silver, Gold, and Platinum) and the Comprehensive Business Package (Plus and Optimum), the property, general liability, and business income coverages, the built-in extensions and their sublimits, equipment breakdown, optional endorsements (including cyber liability, hired and non-owned auto, and employment practices liability), forms, limits, conditions, and exclusions are set by the carrier, vary by class and by state and over time, are subject to the carrier's underwriting appetite and eligibility, and are confirmed at quote and subject to the terms, conditions, limits, and exclusions of the policy actually issued. A BOP does not include commercial auto, workers' compensation, or professional liability coverage; those are separate policies. If anything on this page conflicts with the issued policy, the policy controls.
Coverage comparisons between a BOP and a standalone general liability policy describe typical program features and are illustrative; the actual coverage, limits, and terms are governed by the policy issued. Statements about Arkansas — including that workers' compensation is generally required of businesses with employees — are general information, not legal, tax, or business advice, and are subject to change; requirements vary by business and circumstance and should be confirmed with the appropriate authority or a qualified professional. Eligibility depends on the carrier's appetite and underwriting and is confirmed at quote.
Financial strength ratings are opinions of an insurer's ability to meet its ongoing insurance obligations, are subject to change, are not recommendations to purchase, hold or terminate any policy, and do not address an insurer's claims-handling practices; current ratings are at ambest.com. The A (Excellent) rating referenced applies to the members of Liberty Mutual Holding Company Inc. Cost is determined by the carrier at quote and is not a figure this page represents or guarantees.
Last reviewed July 2026.
